Leadership & Organizational Development
Does the Starbucks Unconscious Bias Training Go Against Human Nature?
Caption: Photo of Starbucks coffee store sign (Courtesy of Wikimedia Commons) On May 29, over 8,000 Starbucks stores across the US closed their doors for an unconscious bias training. Starbucks intended this training to serve both as a PR effort to address the outrage over a store manager whose racism led to two black customers…
Read MoreHere’s Why Your Gut Instinct Is Wrong At Work – And How To Know When It Isn’t
Let’s say you’re interviewing a new applicant for a job and you feel something is off. You can’t quite put your finger on it, but you’re a bit uncomfortable with this person. She says all the right things, her resume is great, she’d be a perfect hire for this job – except your gut…
Read MoreWhat True Leaders Know About Emotional Intelligence
True leaders at any level of the totem pole show their leadership primarily through managing their own emotions. After all, the only things we can control in life are our thoughts, feelings, and behaviors, and if we can manage those, we can lead our organizations from anywhere in the hierarchy. True leaders show emotional intelligence…
Read MoreBuild a Meaningful Workplace by Serving Others
Do you know how to help others feel a strong sense of meaning and purpose in the workplace? A key way to do so is serving others through your work. Social service to others is one of the keystones of greater meaning and purpose in life, as numerous studies reveal. Research specifically on the workplace…
Read More7 Tools to Build Your Willpower
Struggling to get work done instead of slacking off? Tempted by that second doughnut? Struggling to resist checking your phone? Shopping impulsively on Amazon? What you need is more willpower! Recent research shows that strengthening willpower is the real secret to the kind of self-control that can help you resist temptations and achieve…
Read MoreUse Emotional Intelligence To Address Speech Anxiety (Part Two)
In Part One of Use Emotional Intelligence to Address Speech Anxiety, we outlined how to address fears of public speaking through internal emotional management. In this part, we will focus on external emotional management strategies, namely how to use your body and practice for the big day. Use Your Body Regardless of…
Read MoreUse Emotional Intelligence To Address Speech Anxiety
What do you feel when you imagine standing up in front of an audience? Visualize the bright lights in your face, see all those people looking at you and expecting you to deliver a top-notch performance. Do butterflies start fluttering about in your stomach? Do your palms start to sweat? Does your head get…
Read MoreCommunity Building for a Sense of Purpose in the Workplace
Jerome is desperate. He drags himself to his office job every day, the one he’s had for 4 years now. He clocks in at 9, and starts doing client calls until 12. He then takes a half-hour lunch break, followed by a team meeting, and then more client calls until 5. The same old job,…
Read MoreFinding Meaningful Work Is All About You
“Pursue your passion.” That’s the way to find meaning in your work, right? Well, “pursue your passion” is the typical phrase thrown around when people talk about finding meaning in one’s work. And that’s not bad advice. Pursuing your passion is one great way of finding meaning and happiness in your work. I did…
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