How to Defeat the Empathy Gap

Empathy Gap

Financial incentives are not effective motivators after a salary sufficient for a middle-class lifestyle. Leaders need to address the emotions of employees first and foremost and thus overcome the empathy gap through emotional and social intelligence.

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Effective Strategies to Gain Constructive Feedback (Video & Podcast)

Gain Constructive Feedback

Gathering active and passive feedback plays a vital role in improving stakeholder membership engagement. Learning to love constructive feedback ensures that leaders can fulfill stakeholder expectations appropriately. That’s the key take-away message of this episode of the Wise Decision Maker Show, which describes effective strategies to gain constructive feedback.

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How Confirmation Bias Reduces Business Profits (Video & Podcast)

How Confirmation Bias

The confirmation bias causes leaders to look for information that confirms their beliefs and reject information that does not. To overcome this dangerous cognitive bias, leaders should test decisions by trying to prove themselves wrong. That’s the key take-away message of this episode of the Wise Decision Maker Show, which describes how confirmation bias reduces business profits.

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Say Hello to the CHO (Video & Podcast)

the CHO

The pandemic has taken a toll on employees’ mental and physical health, so many organizations have started hiring a Chief Health Officer to oversee the prioritization of health in all policies. That’s the key take-away message of this episode of the Wise Decision Maker Show, which describes the new role of a CHO.

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